The free eMailPlatform program cover the needs of most organizations and groups. If you need
to send millions of annual mails, and therefore need one of our larger packages, these are
available at an 80% discount. We are not looking to profit from non-profit organizations, but for
very large organizations and large number of contacts, we would like to recoup a minimum of
our costs in order to maintain a high level of service.
In our Terms & Conditions we have listed the requirements for approved not-for-profit
organizations. If your association or organization is not listed, we will require documentation that you are a not-for-profit.
Getting started with eMailPlatform as a registered non-profit organisation.
First, check and see that your association or organisation qualifies (see the official Canadian Government list of charities. Then write to email@example.com to formally request an account with eMailPlatform.
You will then receive a message back from us with your individual case number. Shortly after, we will contact you by mail (or telephone) to agree on a time to review your needs and set up eMailPlatform for you.
Whilst the eMailPlatform system is our donation to your organisation, you will nevertheless still enjoy exactly the same start-up advice and support received by paying customers. To help get your organisation started we will give you between 60-90 minutes of our time to get you fully set-up on our system. We will provide you with an eMailPlatform introduction course, a free template adapted specifically to your organisation, import your contact lists and more. In addition, we hold free webinars (roughly once a fortnight) reviewing our solution and offering guidance and tips in more detail.
On all non-profit subscriptions, there will be a discreet line of text at the bottom of all emails sent out by you saying “Sent with a sponsored solution from eMailPlatform” which links to our website, emailplatform.com. It is designed to be unobtrusive, placed well beneath all the content of your mail, and in a size 10 in font.
If your association or organisation is not registered with the Canadian Government Charity Register, we will require an email from your bank that guarantees your non-profit status. This is a free service from your bank, and can be easily obtained from them in a short time.
We look forward very much to helping you. If you have any questions at all please do not hesitate to contact us.
– Kim Østergaard, Founder and CEO of eMailPlatform
An extract from our Employee Handbook
We’re glad to have you with our Company. We set customer service higher than selling to new customers. Our number one goal is to provide customer service excellence.
Set both your personal and professional goals high. We have great confidence in your ability to achieve them. Use professional passion and best judgment in all situations.
Giving our customers time to be creative is what we do – common focus will guide us in building the best in class marketing automation and omnichannel marketing company.
eMailPlatform is an innovative company. We constantly improve, simplify and develop our solution.
eMailPlatform is a responsible company. Our 1-1-1 model is deeply integrated into our soul.
Life is about achieving goals. Only when our goals are shared we will be successful.